Teaching anything is a science. People learn in different ways, some through reading, other visually and others through listening. This article was written 14 years ago, but many of the concepts still hold true – so it you are being asked for computer help by a colleague, family or friend, read this first!
http://polaris.gseis.ucla.edu/pagre/how-to-help.html
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Lisa — Great article on teaching and can be adapted to more that just teaching computers and technology.
Lisa Kay